Job Description

The Food & Beverage Attendant will be responsible for providing friendly, attentive, and efficient service to guests across the restaurant and bar, including taking orders, serving food and beverages, and maintaining a clean and welcoming dining environment. This role plays a key part in delivering a memorable guest experience that reflects our commitment to genuine hospitality.

Responsibilities

• Greet and seat guests in a warm, friendly, and professional manner.
• Take food and beverage orders accurately and relay them to the kitchen and bar teams.
• Serve food and beverages to guests promptly, following service standards and presentation guidelines.
• Set up and reset tables before and after service, ensuring a clean and inviting dining area.
• Respond to guest requests and queries promptly, escalating any issues to the supervisor or manager.
• Operate the point-of-sale (POS) system accurately, processing orders and payments.
• Maintain cleanliness and hygiene standards across the restaurant and bar areas at all times.
• Assist with stocking, restocking, and basic inventory of service supplies and consumables.
• Support event and function service, including private bookings and special occasions.
• Work collaboratively with kitchen and bar teams to ensure smooth, well-coordinated service.
• Adhere to all workplace health and safety (WHS) and food safety policies and procedures.
Assist with other front-of-house duties as directed by the supervisor or manager.

Required Qualifications

• Prior experience in a food and beverage, hospitality, or customer service role is preferred but not essential; strong entry-level candidates are encouraged to apply.

Required Skills

• Friendly, outgoing personality with a genuine passion for guest service.
• Good communication skills and the ability to work well as part of a team.
• Ability to remain calm, organized, and efficient during busy service periods.
• Basic understanding of food safety and hygiene standards.
• Physical capability to stand for extended periods and carry trays or service items.
• Flexibility to work shifts, including evenings, weekends, and public holidays.
• Willingness to learn and take direction from supervisors and senior staff.
• A genuine passion for hospitality and delivering an exceptional guest experience.

Experience Requirements

• 2-5 years experience in a food and beverage, hospitality, or customer service role is preferred

Benefits

• Competitive salary of AUD $55,000 – $65,000 per annum, commensurate with skills, qualifications and relevant experience. The salary package is negotiable for highly experienced and exceptional candidates.
• Visa sponsorship available for the successful candidate, subject to eligibility and applicable Australian visa requirements.
• Generous annual leave entitlement of 20–28 days, supporting a healthy work-life balance and providing employees with valuable time to recharge.
• Healthcare and health insurance benefits, supporting the health and wellbeing of our team members, subject to applicable employment terms and eligibility.
• Accommodation provided for the successful candidate.
• A supportive and collaborative work environment that values quality, genuine hospitality, teamwork and craftsmanship.
• Ongoing training, mentoring and career development opportunities to support your professional growth and progression within the hospitality industry.
• Staff meals and applicable discounts on accommodation, stays and other services.