Job Description

The Hotel Administrative Coordinator will be responsible for providing day-to-day administrative and coordination support across the property, including correspondence, documentation, scheduling, and general office management. This role plays a key part in keeping operations running smoothly, supporting management and department heads with accurate records, timely communication, and well-organized administrative processes that reflect commitment to genuine hospitality and attention to detail.

Responsibilities

• Provide day-to-day administrative support to the General Manager, Operations Manager, and department heads.
• Manage correspondence, including emails, phone calls, and mail, ensuring timely and professional responses.
• Maintain accurate records, filing systems, and documentation across departments.
• Coordinate scheduling, meetings, and appointments for management and department heads.
• Assist with the preparation of reports, presentations, and internal communications.
• Support HR-related administration, including staff records, onboarding paperwork, and roster documentation.
• Coordinate office supplies, equipment, and general facilities administration.
• Liaise with suppliers, contractors, and service providers on administrative and procurement matters.
• Assist with invoicing, purchase orders, and basic financial administration as required.
• Support the coordination of events, meetings, and property-wide communications.
• Maintain confidentiality and discretion when handling sensitive company and guest information.
• Support the General Manager with ad hoc administrative tasks and special projects

Required Qualifications

• Certificate III/IV or Diploma in Business Administration, Office Management, or a related field is highly regarded.

Required Skills

• Strong organizational and time-management skills, with the ability to manage competing priorities.
• Proficiency in Microsoft Office (Word, Excel, Outlook) and general office software.
• Excellent written and verbal communication skills, with a professional and courteous manner.
• High attention to detail and accuracy in record-keeping and documentation.
• Ability to work independently and use initiative, while also collaborating effectively across departments.
• Discretion and professionalism when handling confidential information.
• Flexibility to work standard business hours, with occasional flexibility for events or deadlines.
• A genuine passion for hospitality and supporting a well-organized, efficient workplace.

Experience Requirements

• Minimum 1–2 years' experience in an administrative, coordination, or office support role; hospitality experience is an advantage but not essential.

Benefits

• Competitive salary of AUD $60,000–$75,000 per annum, commensurate with skills, qualifications and relevant experience. The salary package is negotiable for highly experienced and exceptional candidates.
• Visa sponsorship available for the successful candidate, subject to eligibility and applicable Australian visa requirements.
• Generous annual leave entitlement of 20–28 days, supporting a healthy work-life balance and providing employees with valuable time to recharge.
• Healthcare and health insurance benefits, supporting the health and wellbeing of our team members, subject to applicable employment terms and eligibility.
• Accommodation provided for the successful candidate.
• A supportive and collaborative work environment that values quality, genuine hospitality, teamwork and craftsmanship.
• Ongoing training, mentoring and career development opportunities to support your professional growth and progression within the hospitality industry.
• Staff meals and applicable discounts on accommodation, stays and other services.

Application Closing Date

30 Oct 2026