Job Description

The Hotel Maintenance Supervisor will be responsible for overseeing the day-to-day maintenance, repair, and preventive care of the property's buildings, rooms, equipment, and grounds. This role involves supervising maintenance staff and contractors, responding promptly to maintenance requests, and ensuring full compliance with WHS and safety standards, so that guests consistently enjoy a well-maintained, safe, and comfortable environment.

Responsibilities

• Supervise and coordinate the daily activities of the maintenance team, including task allocation and shift scheduling.
• Plan and carry out preventive maintenance programs for building systems, including electrical, plumbing, HVAC, and mechanical equipment.
• Respond promptly to maintenance requests and guest-impacting issues, ensuring timely and quality repairs.
• Conduct regular inspections of guest rooms, public areas, and back-of-house facilities to identify and address maintenance needs.
• Coordinate and supervise external contractors and vendors for specialized repairs, servicing, and compliance works.
• Maintain accurate maintenance logs, asset registers, and records of repairs, servicing, and inspections.
• Manage maintenance inventory, tools, and supplies, and assist with sourcing quotes for parts and equipment.
• Monitor and enforce compliance with WHS, fire safety, building codes, and emergency procedures.
• Support budgeting and cost control for maintenance operations, repairs, and capital works.
• Respond to emergency maintenance situations, including after-hours call-outs as required.
• Liaise with housekeeping, front office, and operations teams to minimize disruption to guests during maintenance works.
• Support the Hotel Operations Manager with facility improvement projects and renovation works.

Required Qualifications

• Trade qualification or Certificate III/IV in Electrical, Plumbing, Carpentry, Facilities Management, or a related field is highly regarded.
• Minimum 2–3 years' experience in hotel, facilities, or property maintenance, with prior supervisory experience preferred.

Required Skills

• Sound working knowledge of electrical, plumbing, HVAC, and general building maintenance systems.
• Strong leadership and team-coordination skills, with the ability to manage competing priorities and urgent requests.
• Excellent problem-solving and troubleshooting skills, with a proactive, hands-on approach.
• Sound understanding of WHS, fire safety, and emergency procedures relevant to a hospitality environment.
• Good communication and interpersonal skills, with the ability to liaise effectively across departments and with contractors.
• Basic proficiency in Microsoft Office and maintenance management systems is an advantage.
• A valid driver's license and own basic hand tools are highly regarded.
• Flexibility to work varying shifts, including evenings, weekends, public holidays, and on-call emergency call-outs as required.
• A genuine commitment to guest safety, comfort, and delivering an exceptional guest experience

Experience Requirements

• Minimum 2–3 years' experience in hotel, facilities, or property maintenance, with prior supervisory experience preferred.

Benefits

• Competitive salary of AUD $65,000–$78,000 per annum, commensurate with skills, qualifications and relevant experience. The salary package is negotiable for highly experienced and exceptional candidates.
• Visa sponsorship available for the successful candidate, subject to eligibility and applicable Australian visa requirements.
• Generous annual leave entitlement of 20–28 days, supporting a healthy work-life balance and providing employees with valuable time to recharge.
• Healthcare and health insurance benefits, supporting the health and wellbeing of our team members, subject to applicable employment terms and eligibility.
• Accommodation provided for the successful candidate.
• A supportive and collaborative work environment that values quality, genuine hospitality, teamwork and craftsmanship.
• Ongoing training, mentoring and career development opportunities to support your professional growth and progression within the hospitality industry.
• Staff meals and applicable discounts on accommodation, stays and other services

Application Closing Date

30 Oct 2026